Privacy Policy

This policy explains what Lead Media LLC, doing business as Lead Media Lab (“we”, “us”), collects when you use our website or contact us, how we use it, and the choices you have. It applies to leadmedialab.com and the services we provide through it.

Information we collect

We only collect what you give us and what your browser sends automatically.

• Information you submit. Your name, email address, mobile phone number if you provide one, and anything you write in the message field of our inquiry form.
• Consent records. If you opt in to text messages, we record — separately for each consent you give — the date and time, the exact consent wording shown to you, the page you submitted from, your IP address and your browser's user-agent string. We keep this as proof of consent, which telecom regulations require us to be able to produce.
• Technical information. Standard server logs generated when you load a page, including IP address, request time and referring page.
• Advertising measurement data. When our advertising measurement is switched on, the Meta Pixel described under Advertising and cookies records the pages you view and the actions you take on this site, such as submitting the inquiry form.

We do not use analytics cookies. The only third-party tracking technology on this website is the Meta Pixel, and only for the purposes described below.

How we use it

• To reply to your inquiry and discuss working together.
• To send you text messages, only if you separately opted in, and only about your inquiry and related services.
• To keep records of consent, opt-outs and communications, as required by applicable telecommunications rules.
• To keep the website secure and operational.
• To measure whether our advertising works and to show our ads to people who have visited this site, as described under Advertising and cookies.

We do not sell personal information. Apart from the advertising measurement described under Advertising and cookies, we do not share your information with third parties for their own marketing — and your mobile number is never shared for marketing under any circumstances.

Text messages

Text messaging is entirely optional and is never a condition of any purchase or service. Our form carries two separate, independently checked boxes: one for inquiry and scheduling messages, and one for marketing messages. Both are unchecked by default, and the form submits whether or not you check them. Message frequency varies. Message and data rates may apply.

We honour each consent separately. Opting in to inquiry and scheduling messages does not opt you in to marketing messages.

Reply STOP at any time to stop receiving messages, or HELP for assistance. Full terms are in our SMS Terms.

Advertising and cookies

We advertise on Meta platforms (Facebook and Instagram). To measure that advertising, this website uses the Meta Pixel, a small piece of code provided by Meta Platforms, Inc., together with Meta’s Conversions API.

• What it collects. The Pixel sets cookies in your browser (named _fbp and, if you arrived from a Meta ad, _fbc) and sends Meta the pages you view on this site, the actions you take here such as submitting the inquiry form, your IP address, and information about your browser and device. If you submit the inquiry form, we also send Meta a hashed (one-way scrambled) version of your email address so that the submission can be matched to the ad that brought you here.
• What it never receives. Your mobile phone number, your SMS consent choices, your name, and the content of your message are never sent to Meta or to any other advertising platform.
• Why. To count how many inquiries our ads produce, to improve how those ads are delivered, and to show our ads to people who have already visited this site or to people similar to them.
• Meta’s role. Meta uses this information under its own Privacy Policy and may combine it with the information it already holds about you. Meta may also use it for its own purposes to the extent its terms allow.

Your choices. When the Pixel is running, a notice appears at the bottom of the page with an Opt out button, which stops the Pixel in your browser from that point on and is remembered on that browser. The page view that displayed the notice has already been recorded by the time you opt out; to prevent even that, use the Global Privacy Control signal or block the Pixel in your browser before visiting. This site also honours the Global Privacy Control signal: if your browser sends it, the Pixel does not load at all. You can also block or delete cookies in your browser settings, adjust how Meta uses data from other websites in your Meta ad settings, and opt out of interest-based advertising generally at optout.aboutads.info.

Where state privacy law treats sending this information to Meta as “sharing” for targeted advertising, the Opt out button and the Global Privacy Control signal are how you tell us not to share it. We do not sell personal information.

This site also loads its fonts from Google Fonts, which means Google receives your IP address when the page loads. Google does not set cookies through that service.

Service providers

We use a small number of vendors to run the site and deliver messages — website hosting, a customer relationship system that stores inquiries and their consent records, and a licensed messaging provider that delivers SMS. These vendors process information only to perform those services for us, under contract, and may not use it for their own purposes, sell it, or market to you.

To be exact about what this means for your mobile number and your consent: when you submit the form, your inquiry and any consent you gave are transmitted to our customer relationship system so that we can respond to you and honour your choices, and your number is passed to our messaging provider only when we send you a message you asked for. That is processing by a contracted provider on our behalf. It is not sharing your information with a third party for that party's own use, and it is never sharing it for marketing.

How long we keep it

We keep inquiries for as long as needed to respond and to maintain a normal business record. We keep SMS consent and opt-out records for at least four years after the consent ends, because that is the period in which we may need to evidence it.

Your choices

• Reply STOP to any message to end text messages immediately.
• Email us to request a copy of the personal information we hold about you, to correct it, or to have it deleted.
• Ask us to stop contacting you entirely and we will close the record.

Depending on where you live, you may have additional rights over your personal information. We honour those requests regardless of jurisdiction — just ask.

Security

Information submitted through this site is transmitted over an encrypted connection and stored in access-controlled systems. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Children

This site and our services are for business use and are not directed to anyone under 18. We do not knowingly collect information from children.

Changes

If we change this policy we will update the date at the top of this page. Material changes to how we use mobile information will be posted here before they take effect.

Contact us

Lead Media LLC
doing business as Lead Media Lab
310 A Street, San Diego, CA 92101
+1 (619) 776-0350